::Listening Help::
How do I listen online?
To launch our live stream click the listen now button from the listen box at the right of your screen.What do I need?
We recommend the following as a minimum specification for you to listen online: 166MHz processor or higher 16-bit soundcard Speakers Broadband Internet connection Cyndicut Radio uses Flash media to enable you to listen via our media player, please ensure you have the latest version of Flash installed.Why won't the stream work?
It may seem daft, but we often recieve emails from people who realise after getting in touch they had forgotten to plug in their speakers, turn them up or they had headphones plugged in. Try playing another sound file on your computer. If it doesn't work then it may be a problem with your speakers. Try checking they're plugged in at a power source and into the audio out port on your computer then turn it up and check headphones aren't plugged in.Why does the stream keep buffering and/or stop playing?
Please check your connection speed to the Internet at www.speedtest.net - if this is lower than 256kbps you will find the stream will buffer, keep stopping or is very slow to load as often the speed of our content is much faster than your connection is capable of handling.I have checked my connection speed and am still encountering problems, what next?
Sometimes, the stream may stop working for an unknown reason. If it continually buffers and you are on a fast connection, try refreshing the stream by closing your Media Player and starting it again. Also, close any other applications running on your system that are not needed as these maybe causing your CPU to lag.If, after these steps, the stream doesn't work, try refreshing the homepage and click on the listen icon again.
Why can't I still hear anything?
If media player connects and starts playing but you hear no audio you should check the volume on your media player is turned up. If this doesn't resolve the problem go to your control panel, sounds and audio devices and check that your sound playback device is set to the correct sound card. You should also check the sound volume options and make sure your sound card is faded up and not muted.Can you give me the direct URL of your audio streams?
If you are still encountering problems or need to enter our streaming url directly into your media player please use the following url: http://87.117.200.35:8000/listen.plsIf you are still having problems listening online and none of our suggestions have helped you, and need more assistance, then email our technical support team at the following address:
cyndicutexpress@hotmail.comDon’t forget once you’ve connected to our audio stream, send in your shouts, requests and dedications directly to the Cyndicuto studio by using our pager system.
